Please see below FAQ from the developer for the Holmes Hill development:
Thank you for attending the most recent inspections for Holmes Hill. For your convenience please find typical answers to your most commonly asked questions below.
Q: Will there be another (longer) time to inspect my property?
A: Yes, another inspection will take place prior to settlement, but after most defects have been rectified. Inspections will be booked in the same way as the last inspection and will be approx. 30 minutes. Keep an eye on your email for another update which provides the times and details.
Q: When will settlement occur?
A: Settlement is planned for the latter part of April. In accordance with your contract of sale, you and/ or your solicitor will be notified of settlement at least two (2) weeks prior to the date on which you will be expected to settle.
Q: Who is the Owners Corporation?
A: The Owners Corporation appointed by C&K Group Investments is OCC Management Pty Ltd. Their contact details are as follows:
Ph: 9890 4983
Fx: 9890 9196
Q: Why is my lot listed as 4.XX instead of 3A.XX?
A: If you bought a lot listed as 3A.XX, your lot on title will remain as 3A.XX; however, to comply with Monash City Council’s requirement for sequential numbering, your address will become 4.XX.
Q: When will my balcony tiles be grouted?
A: Your balcony tiles will not be grouted. They are what is known as a “pods and pavers” system. The stone tiles sit atop small plastic pods that suspends them above the balcony substrate that is sloped to a drainage point. There are many proprietary systems that provide this product, if you require more information here is an example of one: http://www.pedestalsystem.com.au/
Q: How are my services metered?
A: All services to your lot, excluding gas, are individually metered. Hot water and electricity is provided by OC Energy. Water is provided by Yarra Valley Water. Gas is a common service that is included in your OC fees.
Q: Why have some of my light switches been installed upside down?
A: Some apartments are provided with lights controlled by two switches in different locations for convenience. This means that one switch will be on, the other off for the same light. As such one switch will appear to be upside down; this is normal and cannot be avoided.
Q: When will I be provided with the remote for my air-conditioning unit(s) and other appliances warranty information?
A: Upon settlement, you will be provided with a handover package that includes keys, remotes and other required documents about your lot. Some items will be contained within the appliances or cupboards of your lot already.
Q: I don’t like “X” about my apartment, how can I change it?
A: Items that are constructed in accordance with your contract of sale cannot be changed prior to settlement. Once you take possession of your lot, you will be able to make any changes at your discretion that are in accordance with the Owners Corporation Rules.
Q: Why is my “fixture or fitting X” of a different brand to the one in the contract?
A: In accordance with condition 13.3.2 of your contract of sale, some items may require to be substituted with a suitable alternative to facilitate the construction of the lot. In all instances, the substituted product will be of equal or greater quality and of suitably similar appearance.
Q: Why is there a drainage hole in the ceiling of my balcony?
A: If you have purchased a Lot with an open roof above, you may find there is an open pipe in your balcony’s ceiling. This is not a defect and is a requirement of the drainage system of the roof. Under normal operating circumstances, no water will drain from this hole. In the event that significant water drains from this hole, you should contact the Owners Corporation Manager immediately, as it may indicate a blockage to the gutters above.
Q: What are the common facilities in the building?
A: There are 3 common facilities areas within the building and they are as follows:
Level 1 Courtyard: A shared outdoor space with BBQ facilities.
Level 2 Communal room: A shared communal space that can be booked through the Owners Corporation for private functions.
Level 6 Outdoor area: A shared outdoor space with a fantastic view of the city.
Q: When will my defects be rectified?
A: Prior to settlement, substantial defects will be rectified; however, minor defects such as scuffs, scratches and the like may not be rectified and are not a reason to delay settlement. After settlement, any outstanding defects or new defects that may arise, will be rectified within a 12-month period (post completion of the building) at the discretion of ABD group and the Owners Corporation Manager.
If you have recently appointed a solicitor, please ensure they make themselves known to our solicitors P&B Law (details below).
Property Clerk – P&B Law
Phone: 9692 9888
Address: Level 6 (East) 608 St Kilda Road Melbourne VIC 3004
As mentioned in previous correspondence to your solicitors, we propose to settle electronically, through PEXA.
However, in the event that your incoming mortgagee requires a paper settlement, please forward to our solicitor the executed paper Transfer of Land urgently.
If you have not yet obtained finance for your purchase, please as a matter of urgency contact your financier or bank. If you are having difficulty obtaining finance, you may want to consider contacting one of our preferred financiers as noted below. If you are unable to obtain finance, please make this known to our solicitor immediately so that we can assist you.
Relationship Manager at Westpac
M: 0402 971 087
Should you require blinds installed prior to settlement you can contact CBD’s preferred installer as per the below details. CBD are not able to provide access to individual installers and as such if you chose not to use our preferred supplier, you will only be able to organise blinds of your own accord after settlement.
M: 0408 700 527
We will provide further updates as soon as appropriate